Secure mental well-being platform for anonymous counseling

Scaled an anonymous counseling platform for 253,000+ users with a network of 870+ professional counselors.

Challenge

Mental-health chat and video sessions required security, anonymity, counselor matching, and an empathetic monetization funnel.

Solution

Built REST API standards, database schema design, end-to-end encrypted infrastructure, and a counselor matching system.

Outcome

The platform supported 15,000+ consultations, IDR 100M-200M monthly revenue, and more relevant user-counselor matching.

Build notes

What mattered most

Three areas that matter most when products gain users and teams need to move quickly.

253,000+ users

870+ counselors

15,000+ consultations

Interface

Products should be easy to use repeatedly: clear states, visible primary information, and important actions that do not get buried.

API

Backend systems need stable contracts: payload validation, schemas that can grow, external integrations, and observability that helps debugging.

Delivery

Healthy delivery combines CI/CD, clear ownership, and iteration based on usage data and team feedback.

Cloud Native +Microservices +AI Copilot +Secure APIs +CI/CD +Product Strategy +Mobile Apps +High Concurrency +Cloud Native +Microservices +AI Copilot +Secure APIs +CI/CD +Product Strategy +Mobile Apps +High Concurrency +

More work

Other Case Studies

Other project directions in the same family: product, AI, automation, and data.

InKanteen / 2020 - 2026

SaaS food-tech platform for canteens and supply chain

Built and scaled a food-tech platform connecting 20+ educational institutions with 600+ merchants and 500,000+ users.

View case study

Alkindi Eduprise / 2022 - 2026

Islamic edtech ecosystem with super-app and AI copilot

Built an online preschool, digital curriculum, e-commerce, and AI copilot ecosystem serving 350,000+ mothers.